One main feature of Hubstaff is an activity monitor that gives managers a snapshot of what an employee is doing. From my phone, it mapped where I went, including a two-hour bike ride that I took around Battersea Park with my kids in the middle of one workday. Every few minutes, it snapped a screenshot of the websites I browsed, the documents I was writing and the social media sites I visited. Last month, I downloaded employee-monitoring software made by Hubstaff, an Indianapolis company. How does this play out with Screenshot Tracking? Grossly violating employee autonomy is a quick way to turn them against your cause. Nothing good comes from treating people like robots. So, just because a metric improves, doesn’t mean underlying behavior has changed for the better. There’s always distance between the measure and the underlying phenomenon. “Getting what you ask for” != “getting what you want.” This is a fundamental challenge with any metric.This is well-documented and generally a good thing. If you track something, you’ll see it improve.So what’s the difference? First, consider 3 principles: But, the former fails in ways the latter handles quite well. The takeaway: “ick.”Ĭoincidentally, on the same day, Github announced Github Insights, for tracking engineering team performance.ĭespite consternation on Hacker News, this is a much saner way to get a pulse on team performance.īoth tools attempt to accomplish the same goal (“team performance visibility,” especially for management).Īnd both are a little creepy. He describes a 3-week experiment with HubStaff, an employee surveillance tool. This week, Adam Satariano published an article called “How My Boss Monitors Me While I Work From Home.” Just because employee spyware exists, doesn’t mean you should use it.
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